Claims Supervisor

Admin المساهمات : 473 تاريخ التسجيل : 18/07/2014

Claims Supervisor

Position Summary

Najm is seeking a Claims Supervisor to monitor and direct the adjustment of claims by internal staff and independent claim representatives. This includes initial directions, coverage analysis, review of work product and general technical expertise as required based on the complexity of the claim, and the experience of the Claim Representative.

Essential Duties & Responsibilities

Ø Provide direction, control and guidance to claims staff in the investigation and conclusion of claims.

Ø Analyze investigative material for liability exposure, coverage and damages to determine reserves and settlement values.

Ø Negotiate directly with insured claimants or counsel in settling losses.

Ø Assist set up unit in review of new claim reports and assigns to appropriate Claim Representative with handling instructions.

Ø Receive, evaluate and assign to counsel suits commenced against our insured or the company. Provide guidance to counsel and coordinate any additional investigation required.

Ø Maintain records of performance for Claims Representatives. Consult with Branch Claim Manager on performance reviews and personally go through the review with each employee.

Ø Maintain relations with underwriters, auditors, marketing and agents operating within the territory.

Ø Develop and implement strategies to quickly and accurately complete claims.

Ø Communicating company policy and procedures to adjusters.

Ø Communicating territory issues to division management.

Ø Investigating and resolving complaints from insured in an assigned territory.

Qualifications

Education

Bachelor’s degree (B.A./B.S.) from a four year college or university or equivalent

Experience

Successful candidate must have Five or more years of experience

» QUALITY CONTROL SUPERVISOR